The Definitive Book on Leadership Effectiveness
Order Your Copy Today!

When You’re Under Attack, Don’t Be a Bobble-Head

Conflict Management Posted by Harrison on Jan 27, 2010

A tense exchange between Treasury Secretary Tim Geithner and Rep. John Mica (R-Fla) at today’s testimony at the House Committee on Oversight and Government Reform’s hearing on the bailout of AIG, had Geithner display certain nonverbal language that is better kept under control when one finds himself under attack and in vehement disagreement with a charge. In this video you [...]

A SAD Season Indeed?

Conflict Management Posted by Harrison on Dec 9, 2009

That the impending holidays should be the catalytic force behind a national plague of depression that borders on the epidemic is the very essence, if not the definition itself, of irony, because the holidays are, if nothing else, a celebration.  The concept of irony is almost impossible to succinctly define on the fly (try it [...]